Frequently Asked Questions

What should I do if I lost or forgot something in my room?

Are pets allowed on the property?

Is room service available 24 hours?

Do you have a fitness center and what are the hours?

Is high-speed wired or wireless internet access available?

Does the resort have a beach?

Can I bring outside guests to the pool or reserve cabanas?

Do you have a pool and pool bar and what are the hours?

Do you allow smoking on property or in the rooms?

What is the check-in and check-out time?